Privacy Policy
Information We Collect
Personal Information
When you place an order, create an account, contact us, or subscribe to our updates, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Any information you provide when contacting our customer support
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited
- Time spent on our website
- Referring website or source
- Website usage and interaction data
We may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
How We Use Your Information
We may use your personal information to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process payments and refunds
- Respond to your questions and requests
- Improve our products, services, and website
- Personalize your shopping experience
- Send order updates and important service notifications
- Send promotional emails or offers where permitted
- Prevent fraud, unauthorized transactions, and security issues
- Comply with applicable laws and legal requirements
Payment Information
Payments made through our website may be processed by secure third-party payment providers.
Sukrti Collections does not normally store your complete debit card, credit card, or other sensitive payment credentials on our servers. Payment information is handled by the relevant payment provider according to its privacy and security practices.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic and usage
- Improve website performance
- Provide relevant content or marketing
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties who help us operate our business, such as:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics and marketing service providers
- Customer support services
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders and provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Meet legal, tax, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the details provided below.
Marketing Communications
If you choose to subscribe to our newsletter or promotional communications, we may send you information about:
- New products
- Special offers
- Discounts
- Collections
- Promotions
- Other updates from Sukrti Collections
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.
Children's Privacy
Our website is not intended for children under the applicable legal age.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
Any updates will be posted on this page with a revised Last Updated date.